💸 Full refunds
If your message is disapproved and we can’t agree on an alternative, you’ll receive a full refund.

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⏰ Timing matters
Messages go live at 9:00am each day. Once your message has been displayed, refunds are no longer possible.

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⚠️ Cancellations
If you need to cancel your message, you must do so before 9:00am on the scheduled display day.

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📞 Need help?
If something goes wrong, reach out to us — we’ll always do our best to resolve it fairly.